Privacy Policy

We collect information you provide directly, including your name, email address, phone number, company name, project details, messages, files, account access details, and any other information you choose to share with us.

We may also collect technical information when you use our website, such as your IP address, browser type, device information, pages visited, referral source, and basic usage data.

We use information to respond to enquiries, provide proposals, deliver services, build and maintain automations or integrations, provide support, improve our website and services, issue invoices, manage client relationships, and comply with legal obligations.

We do not sell your personal information. We do not use client data to train AI models unless you expressly agree to that in writing.

When a project requires connecting to your systems, we only request access that is reasonably needed to deliver the agreed service. Access may include APIs, OAuth permissions, service accounts, webhooks, databases, CRMs, email systems, cloud storage, or automation platforms.

Where possible, we recommend scoped access, dedicated service accounts, private network access, and revocable credentials. You can revoke access at any time, although doing so may affect the operation of services we provide.

We may share information with trusted service providers that help us operate our business and deliver services, such as hosting providers, automation platforms, analytics tools, email providers, payment processors, AI providers, CRM systems, and professional advisers.

We only share information where it is reasonably needed for the relevant purpose and expect providers to protect it appropriately.

We use reasonable technical and organisational safeguards to protect information, including access controls, encryption where appropriate, private network access where suitable, and limited access based on project needs.

No method of transmission or storage is perfectly secure. If we become aware of a data incident that affects your personal information, we will take reasonable steps to respond and notify affected parties where required by law.

We keep personal information for as long as needed to provide services, maintain business records, resolve disputes, comply with legal obligations, and support active systems.

Where information is no longer needed, we will take reasonable steps to delete, de-identify, or securely archive it, subject to backup cycles and legal recordkeeping obligations.

Some service providers may store or process information outside your country. Where this occurs, we take reasonable steps to use reputable providers and appropriate safeguards for the information being processed.

You may ask us to access, correct, update, or delete personal information we hold about you, subject to legal, security, and operational limits.

You can opt out of non-essential marketing communications at any time. Transactional, project, security, and service-related messages may still be sent where needed.

Our website may use cookies or similar technologies for basic functionality, analytics, performance monitoring, and understanding how visitors use the site.

You can adjust cookie settings through your browser. Blocking cookies may affect some website functionality.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.